We do understand customer need
About us
From the board of Directors and the Management Team to the professional workforce and customer service team, Directswitch offers a wealth of expertise and experience within the Energy Sector.
The company’s focus is on adding value to the businesses they represent by reducing the cost of their electricity and gas bills.
Regardless of the size of business, Corporate Customers and SMEs will receive the same level of excellence, care and professional service.
With in-depth industry knowledge and experience, Direct switch offer expertise to the commercial and corporate sectors enabling the end user to make informed, intelligent choices in an otherwise unpredictable and volatile commodity energy market.
Customer service and aftercare is of paramount importance to us as testified by our ever growing clientele. With designated account managers and UK based offices we have a comprehensive and thorough understanding of the market and UK customer needs. We ensure our customers enjoy a stress free, smooth and seem-less journey, giving customers peace of mind, secure in the knowledge that they have successfully achieved their business needs. Our ongoing UK customer service and aftercare team strive to maintain relationships with our customers throughout the term of the contract and endeavor to offer all our customers the opportunity to renew through our portfolio of suppliers prior to expiry of the contract. We look to avoid customer contracts being rolled over onto ‘deemed rates’ thus avoiding any un-necessary future costs.
Join Direct switch to today and discover why our customers view us as their one stop shop for their business gas and electricity needs.
We are independent Utility Broker and not directly employed by Suppliers/Brokers.We don't charge customers.We get commission from energy supplier/broker once the sale is completed and on supply. This is built in via an uplift added to your final unit price and paid to us by the supplier/broker.
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